Friday, January 6, 2017

Revenue’s Bellingham office reopens to public

The customer service counter that provides tax and licensing assistance to Whatcom and Skagit county businesses is reopening on Monday, Jan. 9, 2017.

Operations are back to normal for the Washington State Department of Revenue (Revenue) office in Bellingham, which had been closed to the public since Dec. 19 because of damage from a broken water pipe.
The office, located at 1904 Humboldt Street, Suite A in Bellingham, will be open from 8 a.m. to 5 p.m. Monday through Friday.
For more information about the office, visit our Bellingham Contact Us page.

Thursday, January 5, 2017

January 2017 BLS Update

ATLAS Partner Portal upgrade implemented


A new Navigation Panel, an improved search history, and attachment scanning features are part of the ATLAS Partner Portal upgrade deployed on Dec. 28. Some fonts and descriptions are modified, but most functions are the same as before. More enhancement details are here.

New report tallies your totals

Need to know how many new licenses have been issued or renewed? Count them with just a few clicks. The Endorsement Application Statistics report is now in your ATLAS Launchpad. 
  • Select your city or program.
  • Input the date range -- such as December 1 to December 31 
  • Click [Generate].

(Figures prior to June 2016 are not available in ATLAS.)
Counts by day and by endorsement type also shown in the report output

Notes features are viewable by all users

Be brief and clear when adding notes to user accounts in ATLAS. Use simple descriptions for:

  • Status updates
  • Missing required information
  • Phone or email contact with the business
  • Next steps to take by the business or staff

Remember: Notes are seen by all users statewide, not just those in your city or program. Also, they are subject to public disclosure. Avoid recapping long conversations or logging items specific to city or program staff members.

Happy 2017!

Best wishes for a Happy New Year from your friends at the Business Licensing Service.

Thursday, December 29, 2016

ATLAS update deployed

Partners-

The ATLAS upgrade was deployed overnight. 

If you encounter any errors, send a screen-cap to dorblspartner@dor.wa.gov.

More information about the new service pack changes was sent last week.

Thank you,


~BLS Partnership Services 

Thursday, December 22, 2016

Water damage closes Revenue's Bellingham office

Revenue’s Bellingham office is temporarily closed due to  water damage. We are not sure yet when we can reopen the public counter to serve customers. We are advising businesses that need licensing assistance to use one of the following options:

For help with business licensing:

  • Call 800-451-7985
  • Use Live Chat (available when icon is visible here)
  • For in-person assistance, visit another office

The Bellingham Labor & Industries office can assist with some licensing tasks, such as issuing a UBI, but cannot process renewals.

It may be several days before Bellingham staff can access voice messages left since Dec. 19. Businesses can contact Revenue’s Bellingham staff via secure message using My Account

ATLAS Partner Portal Upgrade Wednesday

ATLAS is getting some system updates Wednesday. The Partner Portal has a refreshed appearance. Functions will be largely unchanged. Enhancements to help city and agency users are described in the linked document

Changes to My DOR used by businesses will be implemented later this winter. Information will be shared in February. 

Monday, December 12, 2016

2017 Local Fee Distribution Schedule

2017 Schedule -Distribution to Local Governments

The Office of State Treasurer's local fund distribution 2017 schedule is now available.

It lists the roughly nine (9) days each month in 2017 when BLS revenues are distributed to your city's account.

Staff can track past deposits and upcoming distributions (for the following week) with the Account Financial Control Summary report.

~BLS Partnership Services


Wednesday, December 7, 2016

December 2016 BLS Update

Partners –

No need to update your SFT password
Secure File Transport (SFT) is being phased out for partners now that reports are created within ATLAS and stored by the user. Ignore notices to update your expired password for SFT at https://sft.wa.gov. The service remains available, however. Let us know if you have questions or want to keep the service.
No need to update SFT passwords if you no longer use this service

Notify BLS of changes to fees or rules
Last reminder of 2016: Let us know if your program or city plans to change fees, rules, or requirements. In many cases, we need about two months to change programming and ensure renewal notices reflect new fees or rules, if applicable. Advance notice to BLS Partnership Services is appreciated even if your proposed changes are not finalized by your leadership.

Discontinue ATLAS access for former employees
Only staff members who use ATLAS for regulatory work should have access to the system. If teammates have moved out of your work area, notify BLS Partnership Services so we can remove access.

Helping for-hire drivers at city hall
For Hire companies and drivers must be approved at city hall to operate locally. These applicants must get approvals based on the physical address of their office, regardless of where they operate.

Also, remember that King County (not city hall) approves all companies and drivers who operate in unincorporated King County, Auburn, Bellevue, Burien, Covington, Enumclaw, Federal Way, Issaquah, Kenmore, Kent, Kirkland, Maple Valley, Redmond, Renton, Sammamish, SeaTac, Seattle, and Shoreline.

Season’s Greetings
As we approach the winter holidays, we want to thank you for your partnership. We extend good tidings from our team to yours as we look ahead to time with friends and family before the coming new year. May the blessings of the season be with you and yours. 




Good tidings to you wherever you are!
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