Wednesday, December 19, 2012

UPDATED: BLS Toll-Free Phone System Down Temporarily

UPDATED: All phone issues were resolved at 1 p.m. Wednesday.
The (800) 451-7985 number is working again.
Thanks!
--------- Partners,

Our toll-free phone line is not able to receive phone calls at this time. Our technicians are working the issue.
(800) 451-7985
We expect this to be working again soon and will update this space.

Please advise the public that bls@dor.wa.gov can be used as alternative for the short term. Information is also posted at business.wa.gov/BLS.

Thanks,

~BLS Partnership Services

Thursday, December 13, 2012

Network Maintenance Beginning Night of Dec 13.

Network maintenance will be performed Thursday, December 13, 2012, beginning at 10:00 pm until 2:00 am, Friday, December 14, 2012.

Expect interruptions to the following services:
  • DOR Internet Web sites and services such as DOR.WA.GOV, efile Services, business licensing, and Payment Services
  • Email and voicemail
  • Connections between DOR and other state agencies

Thank you,

~BLS Partnership Services

Thursday, December 6, 2012

Server maintenance beginning evening of Dec. 6

Server maintenance will be performed Thursday, December 6, 2012, beginning at 7:00 pm until 6:00 am, Friday, December 7, 2012.

Expect interruptions to the following services:
  • Websites such as Business Licensing Service, efile, and claimyourcash.org
  • Connections between Revenue and other state agencies.
  • Revenue’s email and voicemail systems

Thank you,
  
~BLS Partnership Services

 

 

Monday, December 3, 2012

Nov. 30 Reports Error Fixed

City Partners:

BLS systems failed to properly generate and distribute month-end reports on Friday, Nov. 30.

If your city was among the 42 cites recieving incomplete email notices Friday, we apologize.

*** The issue was fixed on Saturday and corrected reports were issued dated Dec. 1 ***

Disregard and delete the incorrect files generated on Nov. 30. Used the files dated Dec. 1 only.
We apologize for the inconvenience.

~BLS Partnership Services