Thursday, October 8, 2020

October 2020 BLS Partner Update

 ATLAS & My DOR upgrades complete

The Department of Revenue launched a significant upgrade to ATLAS and My DOR in September. The improved system gives partners a better user experience and with a mobile-friendly look and feel for businesses managing accounts. It was the first major upgrade since Revenue launched the integrated system in 2018 to combine tax and licensing in a convenient online system with a single secure login for users.
 

BLS partners rate training a success

More than 100 BLS city and agency partners took part in training sessions prior to the ATLAS system upgrade. The optional training helped staff walk through the new features such as enhanced search functionality and updated account information screens. More than 90 percent of training participants rated the training good or excellent.
 

Relief from penalties extended to Nov. 9

Business Licensing Service (BLS) is still waiving late filing penalties under the extension of the governor's Proclamation 20-20 through November 9, 2020. BLS will not automatically terminate expired license endorsements and is suspending the automated process of closing delinquent license endorsements through this month. The Department of Revenue maintains updated business relief information at dor.wa.gov/taxrelief.
 
 

Monday, October 5, 2020

Reminder: Update contacts to help customers connect to BLS

 

The Department of Revenue will end support for its toll-free numbers for customer service on December 31. 

The phone number for businesses to use for customer service is 360-705-6741. Update your information online and on your printed materials before the end of the year.

BLS online information at dor.wa.gov

Also, remember that all Business Licensing Service web information was enhanced and moved to the https://dor.wa.gov site in February. 

Online support for city licenses and state endorsements, such as liquor licenses, is better organized to help users easily find information.

Update BLS fees on your website and forms

Lastly, check your websites, forms, and other information to show the correct BLS fees. The list at https://dor.wa.gov/BLSProcessingFees reflects fee changes made in July, including reducing fees to renew annual licenses and apply for licenses to start work in other cities.

Monday, September 28, 2020

Revenue systems maintenance complete

 Partners 

All Revenue systems are available as of 8 a.m. today.

Critical systems maintenance is complete.

Thank you for your patience.

~BLS Partnership Services

Thursday, September 24, 2020

Revenue systems temporarily down

Partner Portal and the Department of Revenue website are temporarily down.

Our Information Services team is currently working on a solution. 

We apologize for the inconvenience. 

Monday, September 14, 2020

My DOR & ATLAS systems upgrades complete by 8 a.m. Tuesday

The Department of Revenue's Business Licensing and Tax system upgrade will be complete by 8 a.m. Tuesday.

The new mobile-friendly My DOR is now available. Login to see the clean new look. You can also sign up for a webinar to learn new features such as accessing returns and payments across business accounts. 



Wednesday, September 9, 2020

My DOR & ATLAS down Saturday through Monday for system upgrade

Partners,

The Department of Revenue is upgrading its online Business Licensing and Tax system this weekend.

My DOR and ATLAS will not be available from 8 a.m. Saturday, September 12 until 8 a.m. Tuesday, September 15.

Starting Thursday, September 17, DOR is offering one-hour webinars for businesses that will walk through key changes and pandemic relief-based features in My DOR. For more information including a complete schedule, visit https://dor.wa.gov/myDORwebinars.

~BLS Partnership Services

Tuesday, September 1, 2020

My DOR upgrades on September 15

The Department of Revenue is upgrading its online Business Licensing and Tax system, My DOR, to offer a more mobile-friendly look and feel starting on September 15.

Upgrade benefits


  •  More mobile-friendly look and feel
  • A New Action Items list that directs your attention to important tasks specific to your account
  • A New feature to access returns and payments across business accounts
  • A New self-service option to set up a payment plan

What is NOT changing?

  • User IDs and passwords will not change with the upgrade
  • Previously filed license information will still be available

What you need to know

My DOR will not be available from 8 a.m., Saturday, September 12, to 8 a.m. Tuesday, September 15.

Revenue will host a series of free one-hour live webinars starting Thursday, September 17. Continuing education credit is also available. For more information including a complete schedule, visit dor.wa.gov/myDORwebinars.