Thursday, May 10, 2018

Welcome City of Puyallup!


The Home of the Washington State Fair is trotting out a new service for its business community. The city of Puyallup gallops into Business Licensing Service (BLS) partnership today.
Puyallup is the 14th Pierce County community to join BLS. Neighbors Lakewood and Orting will join soon. The cluster South Sound of partner communities is a benefit to businesses like contractors. BLS brings state and local licensing requirements together in the state's combined licensing “one-stop" for businesses. 

Tuesday, May 8, 2018

BLS City Partner Workshops in June


Join us!


This June, the state Business Licensing Service (BLS) is hosting three local business licensing workshops for our existing and future city partners. To save your time, workshops follow the Department of Revenue’s Local Government Partnership meetings in Tumwater and Kennewick. 

A stand-alone workshop will be in Marysville, also. Select the city below where you would like to join.

This is a great opportunity to get updates on legislation affecting local business license requirements, as well as see demonstrations of licensing system features. We will have time for your questions, too.


Agenda 


  • 2018 legislation update
  • BLS city partnership planning
  • Revenue’s Tax and Licensing Systems Replacement
  • ATLAS Partner Portal demo
  • Q&A

Locations & Registration - Click the city name to register


Marysville 

Date: Thursday, June 7, 2018
Time: 9 a.m. to 10:30 a.m.
Location: Marysville City Hall, City Council Chambers, 1049 State Ave., Marysville, WA 98270  (map)


Tumwater – Webinar available 

Date: Wednesday, June 13, 2018
Time: 1:30 p.m. to 3 p.m. (follows Local Government Partnership meeting)
Location: Revenue headquarters, 6400 Linderson Way SW, Suite #114, Tumwater, WA 98501 (map)
This meeting will also be offered via WebEx.



Kennewick 

Date: Thursday, June 14, 2018
Time: 10:45 a.m. to 12:15 p.m. (follows Local Government Partnership meeting)
Location: Kennewick City Hall, City Council Chambers, 210 W 6th Avenue, Kennewick, WA 99336 (map)


Questions?

Contact BLS Partnership Services at dorblspartner@dor.wa.gov.

Thursday, May 3, 2018

No more combined tax and license balances in Partner Portal

The combined tax and license debt no longer viewable to agency and city partners. These balance fields are removed from ATLAS Partner Portal.

This is an update to information shared in March for Rollout 2 of the Systems Replacement project.

Banner information   red, all-caps notes stating Request for Payment, Non-Sufficient Funds, etc.  will still show at the Account Level (green bar). The combined balanced of debt and credit on the tax account will not display, however, for improved security.


Image 1

Combined tax account balance information is no longer displayed at the Customer Level in ATLAS Partner Portal.
The image above shows the fields that are suppressed for account security.

Image 2

The slides presented in March 2019 for ATLAS Rollout 2 have been updated.



Wednesday, April 4, 2018

BLS Partner Updates - April 2018

Business license application processing resumes

New look for My DOR splash screen
ATLAS Partner Portal now includes excise tax information as the Tax and Licensing Systems Replacement project completes its second phase called "Rollout 2."
BLS’s application processing resumed Monday, March 19. Revenue’s phone call volume remains high as thousands of taxpayers register for the My DOR service and report quarterly taxes.
The Partnership Services team is here to help you with ATLAS issues. Partner cities and agency programs with questions about  system instructions, license requirements, and service requests should email dorblspartner@dor.wa.gov. Businesses with customer service and license account questions should call 1-800-451-7985 or email bls@dor.wa.gov.

ATLAS reports reorganized for ease

Two reports menus for partners
With Rollout 2, enhancements made to the Reports Launchpad in ATLAS Partner Portal make it easier to use. The new reports manager alphabetized the reports and split them in two lists for City and State Agency users. The city list of 20 reports includes statistics reports to help you track your staff work and changes to businesses in your city. The reports in the Agency list view will vary by the state agency or program where you work.

City of Interest Report enhanced

Local governments can check for unlicensed local businesses with the City of Interest report in the City Reports Launchpad. The upgraded report now runs in seconds. Any city can get a list of businesses within their locality that do not have an active city business license.

2018 Local Government Partnership Meetings 

Revenue’s 2018 Local Government Partnership Meetings are scheduled for June. Get more information and register at dor.wa.gov/localgovernment. The link is located on the right side of the web page.
The meetings are our opportunity to update you about legislative changes, service enhancements and systems updates.
NEW FOR 2018: Business Licensing Service updates will be included in these meetings. We will post more information and the workshop agenda on the BLS Partner Post this month.

New Business Lookup tool delivers great results

The Department of Revenue’s improved search tool is ready to use. It is easy to find online at https://dor.wa.gov/businesslookup. Business Licenses, tax accounts, reseller permits, governing people, and trade names merged into a simple interface displaying all public information in the search results.

Puyallup and Lakewood join BLS this spring

With ATLAS Rollout 2 finishing up, BLS staff will return to adding new city partners in the upcoming months. Next up: Puyallup and Lakewood. By summer 2018, 16 of the 21 cities entirely within Pierce County will be connected to BLS, with Orting scheduled to join next year.


Tuesday, April 3, 2018

UPDATED: No more receipt books for business licensing at city halls


Updated to clarify process change is for BLS city partners only.

Effective immediately, Department of Revenue receipt books are no longer used.

All business licensing payments made at the city can be paid by check and sent in pre-printed envelopes addressed to the Business Licensing Service. Postage will be required.

Get pre-printed envelopes by contacting the BLS Partnership Services team.

The updated process is better for auditing with no delay between processing payment and reconciling receipts. The applicant's check, which is imaged and saved by Revenue, serves as the receipt. The change reduces work by staff and decreases the time that applicants must wait at the service desk.

The fastest and most secure application process is online bls.dor.wa.gov/.

Return your receipt books and stamps

Any remaining receipt books and stamps should be handed over to a Revenue office or returned by mail to:

DOR-BLS
ATTN: Partnership Services
PO BOx 47478
Olympia WA 98504-7478

~BLS Partnership Services

Monday, March 26, 2018

ATLAS Rollout 2 - Updates to Users and Customers

UPDATE: FAQ now available. Answers to questions we've heard from our customers since March 19.

Partners-
Thanks to those of you who joined us for the ATLAS Rollout 2 information sharing webinars.

Content from these webinars is now available.
If you need information about becoming an security administrator for your city or agency program,  download the Partner Security Access Instructions.

Tuesday, March 20, 2018

My DOR portal slow Tuesday morning

Partners

Customers accessing My DOR site are getting slower than normal response times. Some are seeing “a network error has occurred” error message.

This affects all users of My DOR, including taxpayers, business license customers, and BLS Partners at agencies and cities. You may need to refresh your web browser -- push the F5 key -- if you get an error message.

Revenue's Information Services Division is working to resolve the issue. We will update of any changes. We apologize for the inconvenience.


Service speed is slow. Refresh the page [F5] if you get an error.
~BLS Partnership Services