Monday, November 16, 2020

Reminder: My DOR unavailable overnight Monday

Reminder: My DOR and related services will be unavailable from 6 p.m., Monday, November 16 until 7 a.m. Tuesday, November 17 for scheduled maintenance.

Tuesday, November 10, 2020

November 2020 BLS Partner Update

Remote support available while offices are closed 

Please tell your customers that Revenue services are available remotely while offices remain closed due to the COVID-19 pandemic. Services are available from 8 a.m. to 5 p.m. weekdays. 

Agents are ready to assist people by phone at 360-705-6741, by online chat, or by email in addition to resources at dor.wa.gov. Visit the Contact page to learn more.

Relief from penalties extended

The state Business Licensing Service (BLS) is still waiving late filing penalties under the extension of the governor's Proclamation 20-20 through December 7, 2020. The Department of Revenue maintains updated business relief information at dor.wa.gov/taxrelief.

New GovDelivery service helps you keep up on agency news

The Department of Revenue has updated its list-serv options with the GovDelivery service that helps public employees, businesses, and tax professionals keep up with important information.

Users can manage text or email notifications for Revenue news, reporting dates, rate changes, new laws, and much more. It's customizable for each user. Unsubscribing from texts and emails is easy, too.

My DOR unavailable overnight Monday, November 16

My DOR and related services will be unavailable from 6 p.m. Monday, November 16 until 7 a.m. on Tuesday, November 17 for scheduled maintenance.

Local government links compiled on Revenue website

The Department of Revenue Local Government web page is a great starting point to find tax information affecting Washington cities, counties and designated taxing districts. Bookmark https://dor.wa.gov/localgovernment for links to local tax rates, updated rules, upcoming meetings, and links to local licensing information.

More local partners added this fall

Eight more local partners will join the business licensing partnership in the next two months. The cities listed below will bring the number of BLS partners to more than150. About 60 more cities are slated to streamline local licensing with Revenue's free service partnership over the next two years. 

  • Brier
  • Colville
  • Harrah
  • Naches
  • South Cle Elum
  • Stevenson
  • Tieton
  • White Salmon



Thursday, October 8, 2020

October 2020 BLS Partner Update

 ATLAS & My DOR upgrades complete

The Department of Revenue launched a significant upgrade to ATLAS and My DOR in September. The improved system gives partners a better user experience and with a mobile-friendly look and feel for businesses managing accounts. It was the first major upgrade since Revenue launched the integrated system in 2018 to combine tax and licensing in a convenient online system with a single secure login for users.
 

BLS partners rate training a success

More than 100 BLS city and agency partners took part in training sessions prior to the ATLAS system upgrade. The optional training helped staff walk through the new features such as enhanced search functionality and updated account information screens. More than 90 percent of training participants rated the training good or excellent.
 

Relief from penalties extended to Nov. 9

Business Licensing Service (BLS) is still waiving late filing penalties under the extension of the governor's Proclamation 20-20 through November 9, 2020. BLS will not automatically terminate expired license endorsements and is suspending the automated process of closing delinquent license endorsements through this month. The Department of Revenue maintains updated business relief information at dor.wa.gov/taxrelief.
 
 

Monday, October 5, 2020

Reminder: Update contacts to help customers connect to BLS

 

The Department of Revenue will end support for its toll-free numbers for customer service on December 31. 

The phone number for businesses to use for customer service is 360-705-6741. Update your information online and on your printed materials before the end of the year.

BLS online information at dor.wa.gov

Also, remember that all Business Licensing Service web information was enhanced and moved to the https://dor.wa.gov site in February. 

Online support for city licenses and state endorsements, such as liquor licenses, is better organized to help users easily find information.

Update BLS fees on your website and forms

Lastly, check your websites, forms, and other information to show the correct BLS fees. The list at https://dor.wa.gov/BLSProcessingFees reflects fee changes made in July, including reducing fees to renew annual licenses and apply for licenses to start work in other cities.

Monday, September 28, 2020

Revenue systems maintenance complete

 Partners 

All Revenue systems are available as of 8 a.m. today.

Critical systems maintenance is complete.

Thank you for your patience.

~BLS Partnership Services

Thursday, September 24, 2020

Revenue systems temporarily down

Partner Portal and the Department of Revenue website are temporarily down.

Our Information Services team is currently working on a solution. 

We apologize for the inconvenience. 

Monday, September 14, 2020

My DOR & ATLAS systems upgrades complete by 8 a.m. Tuesday

The Department of Revenue's Business Licensing and Tax system upgrade will be complete by 8 a.m. Tuesday.

The new mobile-friendly My DOR is now available. Login to see the clean new look. You can also sign up for a webinar to learn new features such as accessing returns and payments across business accounts.