Thursday, June 2, 2016

Systems Replacement Update #6

This is your final ATLAS update before the system launches Monday.

Legacy system access ends at 5 p.m. June 3
At 5 p.m. Friday staff access to the current BLS system is discontinued. After that time, no processing or searches will take place in the legacy system. ATLAS access starts at 8 a.m., Monday, June 6.

Also, BLS staff will not process applications, maintenance, or renewals after June 1. No reports (ARDs) will be generated in the legacy system after Thursday, June 2.

Reporting ATLAS issues through June 17
BLS staff will be ready to help with the systems launch. To expedite solutions and our prioritization, we will need complete information sent by email to Provide us with:
·         Type of Incident (such as glitch, access request, or training need)
·         Problem description
·         Affected system (such as MyDOR, SAW, Partner Portal)
·         City or agency program
·         Contact info. (Name, phone, and email of users/persons affected)
·         Attachments – (screenshots, reports, messages, etc.)

From June 6 to June 17, please call our BLS Partnership Services phone line only if you have issues that are a work-stoppage.

June ATLAS training options
We are in the process of setting up more ATLAS training. We will provide information in the Partner Post and by email soon. Updated computer-based online training is available at

Access MyDOR with a modern browser
Using mobile devices for access to MyDOR and the ATLAS Partner Portal is not recommended. My DOR is supported by the latest versions of:

  • Google Chrome
  • Internet Explorer
  • Mozilla Firefox
  • Microsoft Edge
  • Safari

Update your website with the new links
The application pages on the BLS website won't change, but others will be removed after June 3. Ask your web content manager(s) to check your websites for these URLs and make updates. Replace:

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