Thursday, July 21, 2016

Service Requests Must be Sent to Partnership Services

Thank you for your ongoing patience with the transition to the ATLAS system and the increased level of phone calls, emails and service requests.

Our phone call volume is now dropping and most of the processing backlog has been cleared. We have also added staff and increased training for both operators and partners in the last month. Service levels are improving every day.

Going forward, you must contact BLS Partnership Services with your requests for service and information.

***Do not contact other BLS staff or work units unless you have been contacted directly by that staff member.***

Partnership Services: or 360.705.6777.

Business Licensing Service operator: 1.800.451.7985 or

Taxpayer Services operator: 1.800.647.7706

Never share an individual staff member's contact information with the public unless directed to do so. This slows down the process for all customers and poses specific safety risks to some staff.

Thank you for your understanding.

~BLS Partnership Services

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