Restored: SecureAccess Washington and MyDOR connection

UPDATE: 8 a.m. Thursday

Service restored. Damaged circuit repaired. Technicians are monitoring stability.

Issue

BLS city and agency partners are experiencing slow connectivity to online services including:

My DOR
SecureAccess.wa.gov
License Lookup
Business Licensing Wizard

Diagnosis

There is a server issue with the network and portal provided by WaTech, the agency that manages Secure Access Washington and associated applications.

Repairs are being made starting at 11 p.m. Wednesday.

Business Licensing Service's ATLAS system is not impacted. Processing of applications, renewals and other work is continuing as usual.

What you do you need to do?

Nothing. We will notify all partners when the system is functioning normally again.