Monday, January 23, 2017

DOR experiencing busy telephones

Our Telephone Information Center (both BLS and Tax) has become an extremely busy place.

For the next two weeks, callers should expect longer wait times and busy signals when trying to reach us. Most active Washington businesses have a January 31 reporting deadline. This generates thousands of phone calls.

We are less busy between 8 - 9 a.m. and between 4 - 5 p.m. We recommend that taxpayers call during those times for a shorter wait time.

We apologize for any inconvenience this may cause

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