Closing Accounts

Reminder: BLS staff are not authorized to close a customer’s account without something in writing from the customer. We will not close or otherwise change tax registrations and other state endorsements. Customers who need to close an account should do so in My DOR or by filling out a business information change form.

City and agency program staff manage their respective endorsements only.  If a business is delinquent or non-compliant with a city business license or regulatory license, only the impacted license may be terminated or suspended.

You may not request to change status of tax registrations and other endorsements outside of your regulatory authority. Those endorsements may be tied to tax or corporate accounts where debts or legal rights are at stake.

Also, BLS staff cannot transfer funds between UBI accounts unless requested by authorized taxpayer(s). Taxpayers should call 1-800-451-7985 for assistance or login to My DOR.

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