Monday, November 30, 2015

SFT access issues - tips and tricks

The upgrade to the system at is preventing some computers from easily accessing their reports and files. These tips may help your system get past the login screen. 

  1. Clear your cookies in Internet Explorer.
  2. Delete your browsing history in Internet Explorer.
  3. If those don't work, you may need to make a change in your Internet Explorer 8 browser (not applicable for later versions). Try this:

Tools èInternet Options è Advanced (tab) è Security è Check  boxes for:
 þ Use SSL 3.0  
þ Use TLS 1.2 
(see below)

If these tips don't work, please consider using a Firefox or Chrome browser for today. Please email the BLS Partner box if you have questions or need more assistance. 

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