BLS February Update

Seasoned Service Leader Rejoins BLS

BLS is pleased to welcome back Katie Early, a seasoned licensing systems expert, as the Partnership Services Manager. Her appointment is effective February 1. Katie served as BLS Customer Service Manager for three years before accepting a leadership position at Department of Licensing in July.

She returns as Revenue rolls out the next phase of its tax and licensing system replacement and is poised to add more than 20 city partners in the next two years.

Katie is a Lean Six Sigma Green Belt ready to take on process improvement projects and lead her team of seven. She is a die-hard Seahawks fan and former Starbucks manager who internalized the coffee giant’s institutional values such as connecting to others with respect, being accountable, and delivering the best possible customer service.

Mukilteo joins as the 75^th BLS city partner

A city of gentle hills, Puget Sound vistas, and a historical lighthouse, Mukilteo is the 75^th city to connect its business registration program to the state Business Licensing Service.

The scenic city of 20,000 is west of Everett and connected to Whidbey Island by Washington State Ferries. It starts BLS partnership on February 1.

BLS city partner plan posted online

More than 20 new cities will be using BLS for their licensing programs by the end of 2019. The new onboarding schedule is the result of Engrossed House Bill 2005, approved in spring 2017.

Find the final plan at citypartners.dor.wa.gov. Partnership is prioritized for cities in queue prior to January 2017, as required by the legislation. BLS will update stakeholders of its plan progress in December.

BLS will issue a new city onboarding plan for 2020-2021 at the end of next year.

File taxes online with My DOR this spring

My DOR will be the secure portal for all online services for the Department of Revenue. For the first time, businesses will be able to access their tax and business licensing accounts with the same login starting this spring.

The Department’s current online service portal, called My Account, will be retired. Taxpayers will begin filing electronically and accessing their tax accounts in My DOR after March 19, 2018.