Multi-Factor Authentication for all My DOR users coming in September

 Partners-

Beginning Sept. 14, 2021, you will notice an additional security measure to safeguard your account information. 

Multi-Factor Authentication (MFA) is a security feature that requires users to verify their identity with more than just a username and password to provide an extra layer of protection. Banks and many other organizations require MFA to protect their customers from unauthorized access. 

What you need to do

It is important that your mobile number and email address are current in your Secure Access Washington (SAW) profile. To update and verify this information:

1. Log in to My DOR from dor.wa.gov.
2. On the My DOR Services page, click Get Started.
3. On the Account Summary page, click the Manage My Profile link in the top right corner of the page.
4. On the Manage My Profile page, click the Profile tab.
5. Click the Use your SAW profile link to update your name and email address.

How does MFA work?

When you log in to your My DOR account or update your SAW profile, you may be required to complete the MFA process. An authentication code will be sent to the verified email address or mobile phone number registered in your account. Upon receipt, you submit the code to proceed to your account.

Questions?

If you have questions or need assistance visit dor.wa.gov/UpdateYourAccount.